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Shipping


Shipping Policy

  • We only deliver to European countries (see list below)
  • Your order is packaged discreetly for your privacy and protection.
  • You will be notified via e-mail when your order has been dispatched (Tracking).
  • All orders are shipped from an EU country. Hence, there will be no custom controls.
  • Orders to DHL Packstation cannot be send with Track & Trace

Delivery Time

Normal delivery time is 2-7 working days depending on your location. If for any reason the order will not be delivered within this period please contact us to investigate the case.


Shipping Costs

Regular Mail = 4,99€
Registered Mail (track & trace) = 7,99€


Reship Policy (track & trace packages)

  • If the tracking code indicates that the parcel could not been delivered due to “wrong address” > no reship
  • If the tracking code indicates that the parcel is stuck in transit or got confiscated by customs > free reship
  • Delivery to “DHL-Packstationen” is on your own risk > no reship

We deliver to the following countries:

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain (excluding the Canary Islands), Sweden, United Kingdom.


Feel free to contact us for further information.

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